simulation techniques and expert systems
Jamal Khani Jazani; Amir Azarfar; Sahar Jafari
Abstract
Purpose: It is clear to everyone that in this period, one of the key factors of economic growth of countries is the knowledge-based economy, and in the meantime, the existence of knowledge-based companies forms the main infrastructure for achieving this important goal. This article was conducted with ...
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Purpose: It is clear to everyone that in this period, one of the key factors of economic growth of countries is the knowledge-based economy, and in the meantime, the existence of knowledge-based companies forms the main infrastructure for achieving this important goal. This article was conducted with the aim of developing knowledge-based companies with an emphasis on their business processes.Methodology: For this purpose, business processes were reviewed through a literary review and due to the comprehensiveness of the EFQM model, it was selected for further review. Then, 9 companies were identified as targets, located in the organization's growth center, interviews and the injuries of these companies were identified. Then, decision-making and coordination mechanisms according to the integrity of organizational processes, programs and approaches of large companies in the Excellence Award statement of the organization were reviewed and the approaches used by these companies were extracted and categorized. In this way, the opinions of experts in this field were used to adjust the programs and approaches. Finally, a model based on system dynamics was designed to investigate the key processes of acquiring knowledge-based businesses.Findings: Since increasing the score of EFQM model is considered as increasing the probability of company growth, so it is possible to use this model to provide solutions for the growth of knowledge-based companies.Originality/Value: In this paper, simulation and mathematical models are used to develop the performance of knowledge-based companies and simultaneously analyze the damage of companies and compare it with a comprehensive model, so that appropriate solutions to improve processes can be predicted.
Multi-Attribute Decision Making
MohammadReza Mehregan; Behrouz Dorry nogorani; sahar jafari; jamal khani jazani
Abstract
Many organizational or even day-to-day interactions of individuals are shaped by their decisions, and these decisions sometimes have implications for different stakeholders. In this regard, it is worthwhile to study and analyze the factors affecting ethical decision making. This study aimed to investigate ...
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Many organizational or even day-to-day interactions of individuals are shaped by their decisions, and these decisions sometimes have implications for different stakeholders. In this regard, it is worthwhile to study and analyze the factors affecting ethical decision making. This study aimed to investigate the factors affecting ethical decision making. After identifying and extracting the factors affecting ethical decision making from the literature, the variables were screened by compiling a Delphi-fuzzy questionnaire and the cooperation of eight experts familiar with the field of management and ethics. After performing the necessary repetitions and the saturation limit of the answers, the indicators were finally confirmed. Then, the indicators were analyzed using fuzzy DEMATEL method. Finally, the technique presented the relative importance and relationships between experts by systematically analyzing the opinions of experts. The analysis showed that the variables of "senior managers 'influence", "co-workers' influence" and "emotions / mood" are of great importance among the variables and affect other variables. In contrast, the "spirituality", "business competition" and "decision style" of the decision-maker are less important than other factors. In general, several factors influence the making of a moral decision, but the results indicate that in the individual dimension. The personality, fortifications and values of the decision-maker and in the situational dimension. Reference groups play an important role in making an ethical decision and can guide it. Therefore, more reflection is needed to inform the person who is in the position of decision, more control and more careful monitoring of the outcome of the decision.